Think your utility bills are too high?
Imagine the surprise Glen and Betsy Santi of Brainerd received last week when they opened their mail and found a $29,000 bill from Brainerd Public Utilities.
"I was kind of wondering what the dog was doing when we're gone," Betsy Santi joked.
Fortunately, the $29,000 utility bill was a computer mistake that was quickly rectified when Glen Santi took the bill to BPU offices.
"It's kind of funny. I went down Monday to (BPU'S) office, walked in, and I'm sure they hear it every day, 'I got a little complaint on my bill,'" Glen Santi said. "I'm sure she's (the BPU employee) thinking 'Yeah, that's the sixth time I've heard this today.' I told her it was $150 last month and now it's about $30,000. Right away, they knew it was wrong."
The astronomically high utility bill stated the Santis used $6,000 in water, $17,000 for treatment and $5,000 for wastewater. Glen Santi figured if he had used that much water, his basement would have been flooded.
"We have electric heat and water heater, so I expected a bill of $150 to $180, and here it is $29,000," said Glen Santi. "If it had been $500-$600, I probably would have panicked, but when you see that much, there's no way it's right."
"It's just not what you'd expect when you open the utility bill," Betsy Santi said. "You know it's a mistake when it's that big."
For the record, their actual utility bill was $150.
A Brainerd Public Utilities representative could not be reached Thursday for comment.
MATT ERICKSON can be reached at firstname.lastname@example.org or 855-5857.
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