WHAT IS DRY CLEANING?
Dry cleaning began in ancient times, using lye, ammonia and clay. The first dry cleaning plant opened in Paris in the 1840's when a petroleum-type fluid was accidentally spilled on a greasy fabric and the stain disappeared. The dry cleaning process is not dry but yet it uses no water. Perchloroethylene (perc, the most common dry cleaning fluid), petroleum, CO2, and Green Earth are current solvents. These solvents are essential in dry cleaning to remove soils and stains from fabrics. They have the ability to dissolve grease that is not possible in home laundry. This process is not harmful to your clothing and will actually extend the life of your garment versus laundry. A facial tissue that is cleaned in a dry cleaning machine will look like it has never been used versus the shredded parts left after home laundry.
Your garments are placed in a sophisticated machine that cleans and dries in the same unit. Solvent is circulated in the machine during the cleaning process. These fluids are filtered and distilled. Unfiltered solvent will result in a garment that is not clean. Proper drying temperatures remove the solvent from the garments. An environmentally safe cleaning machine is a must in today's ecosystem. Ask your dry cleaner about their cleaning techniques and perhaps take a plant tour.
* Look for a dry cleaner who will do whatever is necessary to insure the best care for your clothes; this is accomplished with proper dry cleaning, stain removal and pressing techniques.
* Pursue a reputable dry cleaner who goes the extra mile in customer satisfaction.
* Search for a fabricare specialist with expertise and knowledge in fabrics.
* The dry cleaning staff should be experts in the industry with proper qualifications and certifications.
* Ask questions about proper garment care.
* Choose a dry cleaner with a clean and organized dry cleaning plant.
* Locate a dry cleaner you can trust with recommendations from family and friends.
* When the care label reads "Dry Clean" do not try to remove the stain yourself, it may damage the fabric; bring it to your professional dry cleaner.
* Do not put your garment away soiled; take it to your professional dry cleaner as soon as possible.
Persue a reputable dry cleaner who goes the extra mile in customer satisfaction.
When bringing your garment to your dry cleaner it is helpful for you to identify known stains and needed repairs. Discuss any special requests with the Counter Service Representative. Your garments are properly marked in order to identify each item of an order. A professional dry cleaning plant requires a competent Stain Removal Specialist. Your garments are pretreated and specialized spotting techniques are applied prior to cleaning. Efficient and safe stain removal has four elements: fabric classification, stain identification, knowledge of stain removal chemicals, and safe procedures to remove these stains. Stains, such as ink, lipstick, coffee, wine, mustard and ketchup, to name a few, require the expertise of a Stain Removal Specialist. Do not accept a sorry tag on your garment; obtain a second opinion. A professional cleaner classifies garments according to fabric content, color, type, and drying temperatures for proper dry cleaning.
After cleaning, your garment is inspected before going to the finishing department. The Professional Pressing Technicians, using special pressing equipment, enhance the outward appearance of your garment. Sophisticated pressing machines produce results that cannot be achieved at home, such as intricate details, pleats, puff sleeves, and firm creases. After every step your garment is inspected for the highest standard of excellence. There can never be too many inspections of your garment in a quality plant. Extras such as sweater brushing, button replacement and packaging embellishments add to the professionally finished product. The spotless and exceptionally pressed garment is packaged and ready for you on the day requested.
QUALIFICATIONS OF A PROFESSIONAL DRY CLEANER
-- Experienced in all aspects of the dry cleaning industry
-- Committed to high quality and customer satisfaction
-- Responsible to the environment, their customers and their employees
-- Superior stain removal techniques
-- Knowledgeable with fabric content, trims, and care labels
-- Expert garment pressing and packaging methods
-- Garments are ready when promised
-- Up to date with the latest cleaning technology and fabricare information
-- Member of International Fabricare Institute
-- Certified Environmental Dry Cleaner
-- Clean and organized dry cleaning plant with helpful and friendly staff
Quality and value is what you must expect from your dry cleaner. Value is provided to the customer through quality work and excellent customer service. Do not choose a dry cleaner solely on price. Assess your dry cleaner for additional services such as: alterations, laundry, drapery, storage, leather and suede, pillow reticking, wedding dress restoration and preservation, water repel, household items, and special enhancements for silk and linen.
Garments are expensive and proper dry cleaning procedures will extend the life of your garments. Be sure your dry cleaner meets or exceeds the qualifications; do not settle for less. Proper stain removal is an art; validate your dry cleaner's expertise by selecting one with many years of experience in providing a high quality dry cleaned garment.
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